The Right Tools for The Job

- Written by Ian Walker, International Business Consultant

I have been a part time woodworker for some years and one of the first projects I attempted was a babies cradle. It took a little under 9 months and was finished a few days before the birth of my first child. The problem I faced was that since I was just starting out, I didn’t have enough tools to do the best job I could and I didn’t want to spend thousands buying every conceivable tool on the market. So at every stage of the process, I had to think about how best to make the next cut. Could I do it with the tools I have or do I need to make a purchase? At times this was extremely frustrating and added weeks to the project. Slowly the cradle took shape and after a mighty push, (In more way than one!) it was ready.

Putting Up with Frustration

The results were better than I had expected, but I still look at the cradle I can see things that I could have done better. The limitations on my budget and the size of my shed meant I had to take my time, put up with the frustration and accept the way things turned out.

Have you ever stopped to think how the tools that you use in your everyday work might affect how you feel about the job you do? How could it affect the quality of your work? It stands to reason that if I were to become a professional woodworker, I would need to invest in a nice large workshop and fill it with nice new toys. After all, a good workman never blames his tools, right? Well, maybe not. It turns out that you do need to have the right tools to do any job. It just makes life easier!

Nurses Opinions Matter

So how does this relate to the residential and domiciliary care industries? Do the tools that are currently used make nursing a more meaningful job? Do they improve the quality of the work that a nurse does? Do people feel frustration without even realising that they don’t have the right tools? Are the tools themselves (or lack of) making the job more stressful? Remember, if you want to cut a piece of wood, you need to have some kind of saw at the very least.

A recent survey carried out in Finland by the National Institute for Health & Welfare, The Finnish Nurses Association and the Union of Health & Social Care Professionals. The results have given us at Fastroi some very positive feedback on how our Real-Time Care™ product is being received by nurses in Finland. Some 3607 nurses responded to the survey.

The survey looked at how the usability of information systems support nurses in their work and to what extent do information systems increase the meaningfulness and quality of the work? It also looked at the kinds of data management skills nurses have in relation to the use of information systems and, what factors are related to nurses’ data management skills?

Fastroi achieved some very good results in the survey and we were ranked top in several categories such as software usability and ease of deployment. We were also voted top for software that promotes the feeling of usefulness amongst the nurses. As a result of using Fastroi’s RTC™, the social welfare units reported the lowest number of serious adverse events. While the results may not explicitly say so, if the staff feel useful and they see their work is meaningful, then it makes sense that outcomes will be better and there will be a reduction in serious issues occuring. Having the right tools must be contributing to this.

The Right Tools for Better Outcomes

Having been voted as the best software currently in use in the private and social welfare sectors, we believe that we have created a system that really does improve the quality of nurses work and also improves the feelings of meaningfulness and satisfaction.

The tools that we have created in close cooperation with the nursing profession, have allowed us to do something that we are incredibly proud of. In the same way as giving a carpenter the right set of tools will allow him to create a beautiful piece of furniture which brings joy and satisfaction to those who use it. Without the right tools however, we may get close to perfection, but the journey will be filled with frustration and the outcomes will never be quite as good.

Categories: Care, Real-time Care