Description of file

A description of file in accordance with Section 10 of the Personal Data Act (523/1999)

Controller

Fastroi Oy (Business ID 1851560-0)
Länsikatu 15
80110 Joensuu, Finland
Tel: +358 (0)10 327 8000

Member of staff responsible for personal data files and contact person

Johanna Tanninen
Marketing Director
Fastroi Oy (Business ID 1851560-0)
Länsikatu 15
80110 Joensuu, Finland
Tel: +358 (0)10 327 8000
E-mail: johanna.tanninen(at)fastroi.fi

Personal data file title

Fastroi Oy customer database

Purpose of the file

The customer data contained in the data file can be used for the purposes of direct marketing, distance selling, other direct advertising, opinion polling and market research or other comparable personalised mailings by the controller, or for the aforementioned purposes by the controller on behalf of other companies within the same group or their partners.

Basis for maintaining the data file

The personal data will be processed on the basis of a customer relationship or other relevant connection.

Data contained in the data file

The data file may contain the following information: name of data subject, address, telephone number, fax number, e-mail address, employer and job role. The data subject’s employer and/or organisation details including contact details, details of their job role, department, interests, marketing restrictions, job description and details of other roles within the organisation and the customer’s usage history. Details of conversations conducted with the data subject, details of customer feedback, details submitted via online forms, registration and participation in events and newsletter subscriptions.

Regular source of data

The personal data will be collected from the data subject directly and information submitted as part of service registration and service access. The personal data can be collected and updated using contractor registers.

Data disclosure

Customer personal data will not be disclosed to services operating under the auspices of FastROI or to third parties involved in generating, developing or maintaining communications, except in accordance with a contract, other agreement or statutory provision. Personal data will not as a rule be transferred outside the European Union or the European Economic Area.

Data file protection

The electronic customer register is password protected and user access for FastROI staff and sub-contractors is provided in line with professional requirements. Backup copies are maintained in accordance with statutory requirements.
Right of access, right to prohibit processing and right to amend

Under Section 26, the data subject has the right to verify the personal data held on the data file. The right of access request should be signed and submitted in writing to: FastROI Oy, Johanna Tanninen, Länsikatu 15, 80110 Joensuu, Finland. The right of access request can also made in person at the address above.

The data subject has the right to prohibit FastROI Oy from processing personal data for direct marketing, distance selling, other direct advertising, opinion polling and market research purposes. The prohibition must be expressed in writing or by e-mail and must be addressed to the person responsible for managing the personal data file.

The data controller must on its own initiative or upon request from the data subject correct, remove or amend data that is erroneous, unnecessary, incomplete or obsolete for the purposes of the data file. To exercise the right to access and amend the data, the data subject must contact the member of staff responsible for controlling the data.

The purpose of cookies

We may use cookies or other similar features for statistical monitoring purposes and to evaluate the effectiveness of our marketing communications. In order to improve our website user experience, we may carry out brief surveys that make use of data recorded through clicks on our website.

We can use the website usage data to generate advertising or content for a specific browser. We can generate customer segments based on which websites certain browsers have visited during a specific time period. These customer segments will be presented with advertising relating to our services. We may use our partners to generate these customer segments. In such an event we will have contractual arrangements in place to ensure that the partner will only use the data in relation to FastROI Oy and will not utilise the data for their own purposes or disclose it to any other party. We may use behavioural data sourced from external websites to generate customer segments and to target our advertising activities.

We use so-called social plug-ins, including the Facebook “like” button, LinkedIn “share” button, Twitter “tweet” button and the Google+ “share” button. The Facebook social plug-ins may be visible on our website but the content is generated directly by Facebook. When a user visits our website, the Facebook social plug-in recognises that they are logged into Facebook and the website displays tailored content in the plug-in as if the user was on Facebook.com If the user is not logged into Facebook, the social plug-ins do not display the tailored content. Facebook may collect data on the user’s visit in accordance with its privacy policy terms and conditions. Facebook will not disclose the data it has collected to FastROI Oy unless the user has specifically consented to such data disclosure. You can read more about the different social media providers’ privacy policies here: FacebookLinkedInTwitterGoogle+.

Our website may also contain links to other websites, including our partners and the authorities, but we are not responsible for the content on or privacy policies applicable to such third party websites. We recommend that you familiarise yourself with the privacy policies of each individual website.

Further information on the use of cookies in advertising and online privacy is available here.